1520 Sheridan Drive | Buffalo, NY 14217 | 716.874.1644 | 1.800.424.2202 | Fax: 716.874.4920

Management & Staff

Corporate Management

Eric Keller, President
Ext. 201

Corporate Management, Legal, Supervises MIS activities, Accounting, Process Innovation

John T. Barton, Vice President
Ext. 241

Commercial & Personal Lines Manager, Market & Producer Relations

Diane Nelder
Ext. 221

Keller Installment Program Supervisor

Andrew Coric
Ext. 229

Commercial Lines Assistant Manager

Laurie Fratantonio
Ext. 220

Human Resource Manager - Employee Services

Beverly Cotter, ACSR, CPIW
Ext. 212

Operations & Quality Control Manager

Commercial Lines

Underwriters

Andrew Coric
Ext. 229

General Liability, Property & Professional Liability

Anthony J. Farina
Ext. 249

Senior Downstate Production Underwriter

Dennis Lamping
Ext. 242

General Liability, Property & Professional Liability

Elaine Lovelace
Ext. 248

General Liability, Property & Professional Liability

Frederic Stievater
Ext. 250

General Liability, Property & Professional Liability

Margaret Lawniczak
Ext. 247

Property and General Liability

Renewal Underwriters

Dawn Lawley
Ext. 245
Lynn Duerr
Ext. 258

Support Staff

Underwriting Assistants

Claude Grabski
Ext. 232
Lisa Hodge
Ext. 214

Customer Service

Deanna Novosat
Ext. 268
Heather Coogan
Ext. 269
To Order Loss Runs

Commercial Claims

Andrew Coric
ext 229
Heather Coogan
ext 269
Deanna Novosat
ext 268
To Order Loss Runs

Certificate Issuance

Lisa Hodge, ACSR, Team Leader
Ext. 214
Request Certs by E-mail

Policy Issuance - E & S Filing

Joann Clark
Ext. 262
Patricia Needler
Ext. 243

Personal Lines Underwriters / Claims

Leianne Timmerman
Ext. 213
Delores Krieger
Ext. 210
Dawn Velarde
Ext. 233

Motorcycle Only

Reception / Support

Kathy Thomas
Ext. 200
Marian Gauthier

Accounting

Susan Gigante
Ext. 202

Accounts Current, Payables, Audits & Endorsement Account

Jamie Sliwinski
Ext. 257

Broker Payables, Audits & Endorsement Accounting

Barbara Isaacson
Ext. 233

Accounts Receivable

Information Systems

Robert Monkelbaan
Ext. 205

Network administration, application programming, user training & troubleshooting

Keller Installment Programs (KIP)

Diane Nelder
ext 221

Keller Installment Programs Supervisor

Laurie Fratantonio
Ext. 220

New Business Processing