1520 Sheridan Drive | Buffalo, NY 14217 | 716.874.1644 | 1.800.424.2202 | Fax: 716.874.4920

Management & Staff

Corporate Management

Eric Keller, President
Ext. 201

Corporate Management, Legal, Supervises MIS activities, Accounting, Process Innovation

John T. Barton, Vice President
Ext. 241

Commercial & Personal Lines Manager, Market & Producer Relations

Diane Nelder
Ext. 220

Keller Installment Program Supervisor

Andrew Coric
Ext. 229

Commercial Lines Assistant Manager

Beverly Cotter, ACSRC, CPIW
Ext. 212

Operations & Quality Control Manager

Commercial Lines

Underwriters

Andrew Coric
Ext. 229

General Liability, Property & Professional Liability

Dennis Lamping
Ext. 242

General Liability, Property & Professional Liability

Elaine Lovelace, CPCU, ASLI, AU
Ext. 264

General Liability, Property & Professional Liability

Frederic Stievater
Ext. 250

General Liability, Property & Professional Liability

Margaret Lawniczak
Ext. 247

Property and General Liability

Renewal Underwriters

Dawn Lawley
Ext. 245
Lynn Duerr
Ext. 258

Support Staff

Underwriting Assistants

Claude Grabski, CPCU, ASLI
Ext. 232
Jayme Mahaney, AIS, ASLI
Ext. 267
Katie Meincke
Ext. 248
Rebecca Burlingham
Ext. 214

Customer Service

Deanna Novosat
Ext. 268
Jenna Vaccaro
Ext. 269
To Order Loss Runs

Commercial Claims

Andrew Coric
ext 229
Deanna Novosat
ext 268
To Order Loss Runs

Certificate Issuance

Request Certs by E-mail

Policy Issuance - E & S Filing

Patricia Needler
Ext. 204
Joann Clark
Ext. 211

Personal Lines Underwriters / Claims

Dawn Velarde
Ext. 240

Motorcycle Only

Delores Krieger
Ext. 210
Leianne Timmerman
Ext. 213

Reception / Support

Kristina Lazzaro
Marian Gauthier

Accounting

Susan Gigante
Ext. 202

Accounts Current, Payables, Audits & Endorsement Account

Jamie Sliwinski
Ext. 257

Broker Payables, Audits & Endorsement Accounting

Barbara Isaacson
Ext. 233

Accounts Receivable

Information Systems

Robert Monkelbaan
Ext. 205

Network administration, application programming, user training & troubleshooting

Keller Installment Programs (KIP)

Diane Nelder
ext 220

Keller Installment Programs Supervisor

Lisa Grace
Ext. 221